Admin users can change the user status through the Settings tab then “Users list“.

• To manage the user’s activation status, click on the “Activate/Deactivate” button on the far right.
  • If the button was “Activitate” it meant the user was deactivated,
  • If the button was “Deactivate” meant the user was already activated.

• If the user is inactive that means
  • The user did not respond to the email invitation that required them to first log in and set their password.
  • Can’t invite inactive users to any events within the platform, To activate user:
    1. Jump to the user’s profile.
    2. Will show on the top of the page a horizontal bar that says that the user is inactive, on the far right of that bar click on the “Activate” button.¹